INFO 287- Seminar in Information Science
Library User Experience
I took this course during the Summer 2018 semester with Aaron Schmidt. In this course I learned about user experience and design thinking. I was able to understand the relationship between design thinking and user experience and innovation, describe various touchpoints found in library buildings, assess user experience elements of library websites, apply usability techniques for website improvement, and discuss UX for the future of libraries.
Course Learning Outcomes
- Explain the elements of a good user experience.
- Describe user research techniques and a design and innovation methodology.
- Articulate the relationship between design thinking, user experience, and innovation.
- Analyze library websites with user research techniques.
- Evaluate a library website and identify good aspects and areas that could be improved.
- Describe how libraries can improve their physical touchpoints with user research techniques.
- Apply design thinking skills to identify opportunities for libraries.
- Identify nontraditional user-centered library programs or services and use them to explain opportunity for the future of libraries.
Every week I had the opportunity to apply via assignments concepts learned that week. I was able to put into practice various UX methods and research techniques. This course opened my mind to the ways in which I could contribute in my workplace—from library website redesign, redesigning library signs, and even proposing a web application that would improve the experience of searching in the library stacks. Here are some examples: